Case Study 10: The Salvation Army claims handling, Australia Eastern Territory
Case Study 10: The Salvation Army claims handling, Australia Eastern Territory
The Royal Commission held a public hearing in Sydney from Thursday 27 March to Tuesday 15 April 2014.
The public hearing inquired into the handling by The Salvation Army (Eastern Territory) of claims of child sexual abuse between 1993 and 2014.
The scope and purpose of the public hearing was to inquire into:
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The policies, practices and procedures of The Salvation Army (Eastern Territory), between 1993 and 2014, for responding to claims of child sexual abuse at children’s homes it operated or elsewhere.
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The application and adequacy of these policies, practices and procedures between 1993 and 2014.
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The experience of people who made complaints to The Salvation Army (Eastern Territory) between 1993 and 2014.
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The policies, practices and procedures between 1989 and 2014 concerning the disciplining of officers of The Salvation Army (Eastern Territory) who were the subject of allegations of child sexual abuse.
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Any other related matters.